How do you know if VoIP is right for you?
Wikipedia.org defines Voice over IP (VoIP) as “a family of transmission technologies for delivery of voice communications over IP networks such as the Internet or other Packet-switched networks. That clears it up, right?
Putting it simply, VoIP is a type of phone service technology that uses an internet connection, rather than a traditional phone line, to transmit phone calls. One of the most popular reasons for choosing VoIP is cost savings: VoIP service plans are typically less expensive than traditional phone system costs, if you already have the bandwidth. VoIP systems, once installed, can require minimal maintenance and deliver costs savings – for example, no long distance charges can certainly make the newer technology attractive. Advanced features like remote users, video conferencing, call tracking, and online system management also may help justify why a business would want to implimenting the technolgy.
To use a VoIP system, you’ll need three things: A high-speed internet connection, a VoIP service plan, and phone equipment. Most businesses already have a broadband internet connection fast enough to accommodate a VoIP system- typically a bandwidth of 90 kbps is sufficient. Anaylizing your network to identify “bottlenecks” or problem areas will keep frustating call quality issues down when time comes to impliment the new VoIP system.
VoIP service provides significant cost savings because calls are routed using an internet connection, not traditional phone lines. Since outgoing calls cannot be geographically located, there is no way to assess long distance charges. A call placed using computer/telephony integration will cost the same whether the destination is across the street or across the country- most users can save thousands or more in long distance charges alone.
Cost savings aren’t the only reason to make the switch. VoIP provides unique features that can allow you to have remote offices or workers access calls from anywhere an internet connection is available. As the workforce becomes more and more mobile, the standards that define the modern office change and VoIP can make the transition of your office to modern technology a reality.